Introduction

At Sola Labs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage our custom software development services.

Information We Collect

Information You Provide

When you contact us or engage our services, we may collect:

• Contact information (name, email address, phone number)
• Project details (description of your requirements and goals)
• Business information (company name, industry)
• Communication records (emails, messages, meeting notes)

Automatically Collected Information

When you visit our website, we may automatically collect:

• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent, referring sites)
• Cookies (small text files used to improve your experience)

How We Use Your Information

We use the collected information to:

• Provide Services - Deliver custom software development solutions
• Communication - Respond to inquiries and project updates
• Improvement - Enhance our website and services
• Legal Compliance - Meet legal and regulatory requirements

We will never sell your personal information to third parties.

Data Storage and Security

We implement industry-standard security measures to protect your information. Your data is stored securely and accessed only by authorized personnel for legitimate business purposes.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Third-Party Services

Our website may use third-party services for:

• Analytics (e.g., Google Analytics) to understand website usage
• Communication tools to facilitate project collaboration
• Payment processing for invoicing and transactions

These third parties have their own privacy policies and we encourage you to review them.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent for data processing

Cookies

We use cookies to improve your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: jack@solalabs.co.za
• Business: Sola Labs

Last Updated: January 2025